Trade Window Services are members of the Consumer Protection Association [CPA], which gives customers peace of mind by providing an Insurance Backed Guarantee (IBG) for every project.
In addition to this, customers will benefit from deposit protection schemes when they purchase products and services from CPA members. This covers customers in the case of a company going into liquidation or in other unforeseeable circumstances.
Associations like this make it extremely difficult for unscrupulous glazing installers to practice, by providing a safety net for consumers.
Our previous and existing customers know how reputable and reliable we are, and as members of the CPA, we can assure new customers about the professional service we offer. We are delighted with the level of positive customer feedback we receive especially in relation to this scheme.
Consumer Protection Association – Benefits To Consumers
The advantages for customers of using a CPA accredited member include:
- Insurance Backed Guarantee (IBG) usually available for up to 10 years.
- Deposit Indemnity Insurance for a period of up to 90 days from payment.
- Referral to a comprehensively vetted glazing contractor.
- Installers who have undergone a rigorous selection process.
- Continually monitoring of installers by requesting that customers complete a unique post job completion survey.
- Customer access to a dedicated advice team should a problem arise.
- An independent dispute resolution service to tackle issues.
Member companies are fully checked in terms of litigation history, trading records, technical skills, financial position, quality of work, trading practices and customer service. You can find out more about the Consumer Protection Association here.
Trust A Trader
Trade Window Services Ltd are members of the Trusted Trader initiative. Through the Trusted Trader website, customers can see reviews of glazing and conservatory installers before selecting the ones they would like to speak to.
Please click here to be taken to our profile on the Trusted Trader website.
Composite / GRP External Doors. Front & Back Doors. Black, White, Brown, Blue, Red & Natural Timber Colours. Burglar Resistant, High Security Doors.
Southend | Leigh-on-Sea | Westcliff | Wickford | Rayleigh | Hockley | Basildon | Billericay | Chelmsford | Canvey Island | South Benfleet | Brentwood | Grays | Thurrock | Rochford | South Woodham Ferrers | South Ockendon | Corringham | Stanford-le-Hope | Orsett | Tilbury
Postal: Trade Windows Services Ltd, 1801 - 1803 London Road, Leigh on Sea, Essex SS9 2ST